- Your cart is empty
- Continue Shopping
20% OFF EVERYTHING – USE CODE: FLASH20 – ENDS SUNDAY
Shipping Terms
SHIPPING TERMS & DELIVERY POLICY
At MAL Beauty & Personnel Care Equipment Trading LLC we aim to deliver your orders safely and on time. By placing an order with us, you agree to the following shipping terms.
⸻
1. Delivery Locations
•We deliver within [ UAE / GCC / all International].
•International shipping may be available upon request.
2. Processing Time
•Orders are processed within 1–2 business days after payment confirmation.
•Orders placed on weekends/public holidays will be processed on the next working day.
3. Delivery Time
Estimated delivery time:
•Dubai: Next day delivery
•Other Emirates: 1 – 2 working days
•International: 3 – 5 working days (depends on destination & customs)
Delivery times may vary due to courier delays, weather conditions, customs, or peak seasons.
4. Shipping Charges
•Shipping charges depend on your location and the weight of your order. Charges will be confirmed during checkout/order confirmation.
5. Cash on Delivery (COD)
•COD is available in selected areas only.
•Extra COD charges may apply.
•If customer refuses the order upon delivery, delivery fees may still be charged.
6. Customer Details & Address
Customer must provide:
•Full name
•Valid phone number
•Complete delivery address with building name, apartment/villa number, and landmarks
We are not responsible for delays or failed delivery due to incorrect details.
Saudi Nationals must provide valid ID and National Address Card.
7. Delivery Attempts & Re-Delivery
•Courier will attempt delivery based on their policy.
•If delivery fails due to customer unavailability or wrong address, re-delivery charges may apply.
8. Damaged Packages / Missing Items
Customer must check the package upon delivery.
If your order is:
•damaged
•leaking
•broken
•missing items
Please contact us within 24 hours with:
•clear photos/videos
•order number
•unboxing video (recommended)
9. Returns & Shipping Items
Due to hygiene and safety reasons, we do not accept returns for opened/used nail products.
(Only accepted if wrong item delivered or damaged during shipping.)
10. Customs & International Orders
For international shipping:
•customs duties/taxes may apply depending on the country
•customer is responsible for any customs fees
•delays may happen due to customs clearance